POLICIES

In order to best serve all of our clients, we ask that you provide a minimum of 24 hours' notice should the need arise to cancel or reschedule an appointment. This allows us to make necessary scheduling adjustments.

In the event that you need to cancel within 24 hours of your scheduled time, a $100 cancellation fee may be charged to cover the impact on scheduling.

At The Young Experiment, we recognize that life can be unpredictable, and things can change abruptly. To help you avoid a cancellation fee, we will send you a text message and an email confirming your appointment two days in advance.

Refunds are not available for services already provided as the results may vary for each individual. While we strive to provide thorough consultations and realistic treatment plans, we cannot guarantee results. 

For product purchases, refunds are not offered. However, if there is a documented adverse reaction to a product, it may be eligible for return within 14 days for in-office credit. Defective products, such as those with a broken pump, can be exchanged within 14 days for the same product only.